Welcome to the final edition of Executive Housekeeper for 2018.
The team here wishes everyone a safe and happy Christmas and New Year. We are looking forward to bringing you more informative and timely articles in 2019!
We begin this issue with the recent relaunch of PEHN. Formed in 1996, PEHN was the country’s first housekeeping association, and has since grown to comprise a strong membership base. To keep up with the changing face of housekeeping, PHEN is now undergoing a transformation with a new website and fresh focus to encourage more housekeepers to join. The organisation will add more products, suppliers and resources to its website and social media platforms, while still holding social events for its members. We hope the new approach ensures PEHN builds upon its strong foundation going forward.
We hear from the recently crowned Housekeeper of the Year Suranga Hewagamage in this issue. The prestigious award comes on the back of some outstanding work at the RACV Torquay resort – itself an award-winning destination offering a five-star gateway to the Great Ocean Road. We congratulate Suranga on the achievement.
For something a bit lighter in this issue, we look at the dos and don’ts of recruitment. Finding the right fit for your team can be a challenge, so Stuart Mullins of Executive Search breaks down what to look for in the hospitality world. We thank Stuart for sharing his knowledge and tying in a good dose of humour!
Green cleaning is a big feature of this issue. One article comes from a leader of the green cleaning movement, Stephen Ashkin. The American explains some of the history and ways to implement green cleaning.
Have you ever wondered what it is like to open some of the world’s biggest hotels? Our regular writer Janet Marletto shares her experiences at locations across the United States.
And have you heard of Biophilia? Mark Thomson explains exactly what we are talking about.
We would like to thanks everyone who has given us their expertise and time this year. Along with the writers mentioned above, we would also like to thank our regular contributors Liz Lycette, Barbara Sargeant and Col Nation, along with Libby Sharp from SEQPHA, and Donna from PHEN.
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