Resources

How Your Hotel Soap Can Save Lives

Every year hotels around the world send millions of bars of partially used or discarded soap into overflowing landfill. Five years ago, witnessing the waste in the hospitality industry, CEO and Founder of the charity Soap Aid, Mike Matulick had a vision to change the way hotels treated waste soap…

Read more

A purchasing guide for small sweepers

Dust and leaves are the enemy of every hotel Housekeeper, particularly in walkways, foyers and recreation facilities such as pools and tennis courts. Dust is also walked in, blown in and carried in every time a door is opened. It covers the floor, is stirred up by forklifts in the loading dock and daily activities and ends up coating your shelving, your stock, your computers and equipment and affects the health of your workers and everyone that is exposed to it. Every business with a dust control problem has to find a solution that is effective and affordable.

Read more

The future of sleep in the accommodation industry

In our last edition, we looked at ‘the history of sleep in Australia’. Don Green led us on a guided tour through the development of modern bedding from the 1800’s right up to today. Now we go one step further and ask the questions ‘What about the future of sleep in the accommodation industry’? What are the emerging issues? What’s new? What’s coming up in the future? We put those questions to Roslyn Biffin – the National Commercial Manager for Sealy of Australia and asked her to gaze into her crystal ball and share her thoughts on the future of bedding.

Read more

Deodorising

In this article we explore the basic aspects of odour in carpets. Professional housekeepers should develop the skills to identify and eliminate odour sources as well as possessing a good working knowledge of the available products, their proper use and application. Deodorisers and other topical treatments provide valuable benefits to our customers and will enhance the use and performance of today’s carpets. digestion of the organic matter it thrives on.

Read more

Airmovers solve drying problems

How many room nights are lost because of wet carpets after cleaning? How you dry floors after spills, rainwater blown in from window and patio doors left open, and bath overflows? The humble Airmover, or Blower, is an essential and valuable tool to the housekeeping department, yet there are so many hotels out with good carpet extraction equipment but no drying fans. For around $600, a drying fan is probably the best equipment investment that you will ever make.

Read more

All the guts with no glory

Back of house is the part of the hotel that customers never see. All being well they never even have to think about it either. Luggage invisibly appears, rooms are kept spotless, restaurants serve dishes as if out of thin air, and all the staff you do happen to come into contact with are charming, smiling and efficient to a man. But behind the scenes frantic activity and heroic organisation within cramped quarters are the norm, and nowhere is this more true than for the housekeeping department.

Read more